Last updated: January 2024

Welcome to Harris Paint Store. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website and making a purchase, you agree to be bound by these terms.

1. Website Use and Access

Our website at buypaintsale.com is available to users worldwide, except for some Asian countries and remote locations. By using our site, you confirm that you are at least 18 years old and have the legal capacity to enter into binding contracts.

User Responsibilities

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the website in compliance with all applicable laws and regulations

2. Products and Services

Harris Paint Store specialises in premium painting supplies for both professional decorators and DIY enthusiasts. Our product range includes:

Product Categories

  • Paints: Emulsion Paints, Exterior Paints, Interior Paints, Interior Wood Paints, Primer Paints, Specialist Paints, Spray Paints
  • Tools & Equipment: Decorating Tools, Electric Paint Sprayers, Knives & Scrapers, Paint Brushes, Paint Rollers, Scuttles, Kits & Trays
  • Treatments & Finishes: Decking Treatment, Floor Paints, Furniture Paints, Garden Furniture Paint, Varnish

Product Information

We make every effort to display our products accurately. However, slight variations in colour may occur due to monitor settings. Product descriptions and prices are subject to change without notice.

3. Orders and Payment

Order Processing

We process orders within 1-2 business days. During peak seasons, processing may take slightly longer, and we will keep you informed of any delays.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

All prices are shown in British Pounds (£) and include VAT where applicable. Additional customs duties or taxes may apply to international orders, which are the customer’s responsibility.

4. Shipping and Delivery

Shipping Methods

  • Standard Shipping: £12.95 via DHL or FedEx – 10-15 business days after dispatch
  • Free Shipping: Available for orders over £50 via EMS – 15-25 business days after dispatch

Delivery Expectations

Delivery times are estimates and may vary due to customs processing or unforeseen circumstances. We are not liable for delays caused by third-party carriers or customs authorities.

Customer Responsibilities

  • Provide accurate shipping address information
  • Ensure someone is available to receive the delivery
  • Inspect goods upon delivery and report any visible damage immediately

5. Returns and Exchanges

Returns Timeframe

We accept returns and exchanges within 15 days of you receiving your order.

Return Conditions

To be eligible for return or exchange, items must be:

  • In original, unopened packaging
  • In the same condition as when received
  • Accompanied by original receipt or proof of purchase

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Opened paint containers
  • Used Decorating Tools
  • Opened specialist products
  • Electrical items removed from packaging

Return Process

Follow our 5-step return process as outlined in our Returns Policy. Return shipping costs are the customer’s responsibility unless the return is due to our error.

Refund Information

Refunds are processed within 3-5 business days after we receive your returned items. Original shipping fees are non-refundable.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Harris Paint Store and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Liability Limitations

Product Use

Customers are responsible for:

  • Reading and following all product instructions and safety guidelines
  • Using products in accordance with their intended purpose
  • Taking appropriate safety precautions when using painting products and tools

Limitation of Liability

Harris Paint Store’s liability is limited to the purchase price of the products. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Improper product use or application
  • Colour variations due to application techniques or surface conditions
  • Delays caused by carriers or customs authorities

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data. Our Privacy Policy explains how we collect, use, and safeguard your information.

9. Governing Law

These Terms and Conditions are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Harris Paint Store, 59 Regent St, Cambridge, GB CB7Z 6MI

Response Time: We typically respond within 1-2 business days

Thank you for choosing Harris Paint Store. We’re committed to ensuring your satisfaction with both our products and service.