Reliable Shipping for Your Painting Projects

Our Commitment to You

At Harris Paint Store, we understand that timely delivery is crucial for your painting projects. Whether you’re a professional decorator working to tight deadlines or a DIY enthusiast eager to start your home transformation, we’ve designed our delivery options to meet your needs while maintaining our commitment to quality and reliability.

Please Note: We ship worldwide, excluding Asia and select remote regions. All delivery times are estimates and may be affected by factors beyond our control, including customs processing and local delivery services.

Order Processing

We pride ourselves on efficient order processing to get your painting supplies to you as quickly as possible:

  • Processing Time: 1-2 business days
  • Processing Days: Monday to Friday (excluding UK bank holidays)
  • Cut-off Time: Orders placed before 2:00 PM GMT are processed the same day
  • Order Verification: We may contact you to verify order details for security purposes

Shipping Options

Standard Shipping – £12.95

Carriers: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Best For: Customers who need their painting supplies within a specific timeframe

Features: Tracking included, reliable service, faster delivery

Free Shipping

Minimum Order: £50 or more

Carrier: EMS (Express Mail Service)

Delivery Time: 15-25 business days after dispatch

Best For: Budget-conscious customers planning ahead for their projects

Features: Cost-effective, tracking available, perfect for larger orders

International Delivery Information

As an international destination for painting excellence, we’ve streamlined our global shipping process:

  • Customs & Import Duties: Customers are responsible for any customs fees, taxes, or import duties imposed by their country
  • Shipping Restrictions: Some paint products may have shipping restrictions to certain countries due to local regulations
  • Address Accuracy: Please ensure your shipping address is complete and accurate to avoid delays
  • Contact Information: Provide a valid phone number and email for shipping updates

Tracking Your Order

We keep you informed every step of the way:

  • Order confirmation email sent immediately after purchase
  • Dispatch notification with tracking number (where available)
  • Regular updates on your order status
  • Direct carrier tracking links provided

If you have any questions about your delivery, please have your order number ready when contacting our customer service team.

Returns & Exchanges

We want you to be completely satisfied with your Harris Paint Store experience:

  • Return Period: 15 days from receipt of goods
  • Condition: Items must be unopened and in original packaging
  • Process: Contact our customer service team to initiate returns
  • Return Shipping: Customers are responsible for return shipping costs

For health and safety reasons, we cannot accept returns on opened paint products unless faulty.

Need Help With Your Delivery?

Our customer service team is here to assist you with any delivery-related questions or concerns. We understand that receiving your painting supplies on time is important for your projects, and we’re committed to making your delivery experience as smooth as possible.

Contact Our Customer Service Team

Email: [email protected]

Address: 59 Regent St, Cambridge, GB CB7Z 6MI

We typically respond within 24 hours during business days

Thank you for choosing Harris Paint Store for your painting needs. We appreciate your business and look forward to helping you transform your space with our premium painting solutions.